chuckh007
Posts: 22
Joined: Wed Dec 07, 2016 3:47 pm

Re: Without restarting, consult workshop

Thu Jul 13, 2017 4:09 pm

No.....I hear this with the windows up and it is a drone or moan that is occurring every morning at start up and like I said it seems to be rpm dependent that winds down when you release the "gas" pedal ( the pitch slowly drops )

JeffRay
Posts: 833
Joined: Thu Dec 11, 2014 9:12 am

Re: Without restarting, consult workshop

Thu Jul 13, 2017 4:26 pm

Please have the dealer check it out if you can citing known problem with some of the motors.
Jeff in NYC
MB '17 B250e; MB '06 E500W; MB '81 380SL

pva
Posts: 6
Joined: Fri Aug 25, 2017 1:25 am

Re: Without restarting, consult workshop

Mon Oct 09, 2017 9:04 pm

Regarding the subject, is there any updates about the reasons which causes such a message? I have got same message two times both in same conditions when braking to traffic lights using D-. It is possible to acknowledge the message, but then right away appears brown written message "Malfunction Visit Workshop". I visit both times in official MB service center but they are not able to find a root cause of fault. Just reset error codes and propose to follow if same happens again. Before the "Without restaring..." message charging went through up to 100% without problems, but after the message charging starts well, but stops to 95% with blinking red light on top of the charging socket. Finally in this morning the car was not starting at all and it gives a red message "Stop Switch Engine Off". This message cannot be acknowledged. Also EV-meter in gauge panel indicates 0 but charging gauge 95%. Last visit in the service center their engineer said that he reset an error code which was related to over voltage in somewhere, and after reset the charging was OK with two different units. Also short test drive was passed OK. They also consult the factory, but so far no reply from there.

Any suggestions? Now I have to arrange a towing truck to get car back to service :evil:
- 2015 Mercedes B250E
- 2017 Toyota C-HR Hybrid

JeffRay
Posts: 833
Joined: Thu Dec 11, 2014 9:12 am

Re: Without restarting, consult workshop

Tue Oct 10, 2017 4:24 am

PVA,

Sorry to hear. Assume your car received all software updates. This sounds like a new observation not previously discussed in this forum. Overvoltage is what the MB engineer cited and simply resetting the system is NOT solving the root cause. I would arrange for a tow, a loaner, and have them do full investigation under warranty. Tell them that it is their job to find the problem and fix it, not yours. At the same time, please check out your home charger.

Good luck. Again, this is unfortunate.
Jeff in NYC
MB '17 B250e; MB '06 E500W; MB '81 380SL

TheStig
Posts: 100
Joined: Mon Jan 05, 2015 3:08 pm

Re: Without restarting, consult workshop

Wed Oct 11, 2017 3:07 pm

Since I started this thread long long time ago....

But all I can add is that after a couple extended service visits and weeks of burning fossil fuel in a C300 loaner car they replaced what I think was the battery heater or charge heater and it solved the issue for good. Mine only acted up in cold weather. No error message of any kind in more than 10k miles since then.

Those are standard Benz error messages, not special to The B class so we can’t discern anything from them. The dealer has to sort it out which usually means collecting data and opening a case with the factory in Germany.

Good luck.

pva
Posts: 6
Joined: Fri Aug 25, 2017 1:25 am

Re: Without restarting, consult workshop

Thu Oct 19, 2017 6:34 am

After 10 days service period the result was that hv-battery pack will be renewed as a warranty. This means at least 10 more days to wait. Factory tries to find RCA when they receives old package.
- 2015 Mercedes B250E
- 2017 Toyota C-HR Hybrid

JeffRay
Posts: 833
Joined: Thu Dec 11, 2014 9:12 am

Re: Without restarting, consult workshop

Thu Oct 19, 2017 2:40 pm

PVA, good to hear they finally got to covered under warranty. Unfortunately, with limited experience, their reflex answer is no until we push the point.

When cleared, please let us know.
Jeff in NYC
MB '17 B250e; MB '06 E500W; MB '81 380SL

pva
Posts: 6
Joined: Fri Aug 25, 2017 1:25 am

Re: Without restarting, consult workshop

Tue Oct 31, 2017 9:27 pm

Got my car back and charging seems to be ok. As they replaced the charging unit also, i think that no one knowns the actual RCA. Service center promised to keep me updated, but i am not expecting much.

However another problem occured when I chaged to winter tyres. Is there any instructions how to get rid of the warning lighth? Tyres dont have tpms sensors installed. According to service center the warning light is only visual warning, no other functions.
- 2015 Mercedes B250E
- 2017 Toyota C-HR Hybrid

GlennD
Posts: 465
Joined: Mon Jul 21, 2014 5:26 pm

Re: Without restarting, consult workshop

Wed Nov 01, 2017 10:03 am

As far as I know the service center has to register the sensors. In my ex eGolf you could turn off the sensor reading for winter tires, not so the B. The B is strictly a CARB car with the minimum effort required to fit the Tesla Drivetrain. Normal Mercedes frills are lacking. It does not even have a charge indicator. That said, I really like the car.
2014 Cirrus White B Class (Totaled).
2016 Urano Gray eGolf.
I loved the VW but it was too hard to get into for my aged body.
I am back to another 2017 Cirrus White B250e.
Blind Spot Assist, Performance 3 and Sahara Beige interier.

blaferty
Posts: 33
Joined: Sat Jun 13, 2015 11:42 am

Re: Without restarting, consult workshop

Tue Nov 28, 2017 3:58 pm

My turn! 2016 with 2400 miles

have had error: Malfunction, visit workshop - once
and Without restarting, ... - twice

After 5 days of testing & sending info to HQ, dealer says it needs new Drive Unit

expected delivery from CA is 7 days for part & 3 days to install

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