BusyB
Posts: 3
Joined: Wed Jun 17, 2015 5:40 pm

Error message: Charger Cable Connected’

Wed Jun 17, 2015 5:49 pm

Has anyone had the message pop up 'Charger Cable Connected’, when the charger cable is not connected? I've had this happen several times. It is debilitating because the car won't go into drive. I've towed it into the shop but they couldn't fix it. The last time was about a month ago and it's still in the shop. Please help me figure this thing out or I'm going to ask Mercedes to replace my almost new car.

Stretch2727
Posts: 99
Joined: Tue Mar 24, 2015 6:11 pm
Location: New Jersey

Re: Error message: Charger Cable Connected’

Wed Jun 17, 2015 6:50 pm

This is a guess, but I am an electrical engineer and understand what maybe causing a failure.

I would have them focus on the J1772 charging connector on the vehicle. Specifically the proximity pin (Pin#5) on the vehicle. There is a simple (in electric terms) low voltage DC divider network between the car and charging cable that tells the car if the cable is connected . Fully connected is (1.5v), the button is pressed (3.0v) or disconnected. (4.5v).

The voltage is supplied by the vehicle. If there is short to body ground around this pin (or the vehicle harness connected to it) it would take the voltage to a lower level and the car will think the cable is still connected. It is possible the short could be back in the control module, the module reading this voltage as well. They should examine the connector and harness. If everything looks good they should replace the control module which is reading this voltage. It maybe worth a try using your charging connecter with a small amount of side to side movement to see if you can get the short (error) to disappear or reappear. This would tell you for sure if is in the area of the vehicle connector.

This should be a very simple circuit to trouble shoot if they have a good electrical technician. Unfortunately, having worked for another vehicle manufacturer, I know for most of dealer mechanics this is beyond their skill level.

Let me know if they find it.
2015 White VW eGolf SEL
2014 White B-Class Electric
2009 White BMW 128i

Previous
2012 White Focus Electric
2002 Black BMW 335i

BusyB
Posts: 3
Joined: Wed Jun 17, 2015 5:40 pm

Re: Error message: Charger Cable Connected’

Thu Jun 18, 2015 6:01 am

thanks, I'll relay this idea to the service adviser.

wtzouris
Posts: 340
Joined: Wed Dec 31, 2014 9:44 pm

Re: Error message: Charger Cable Connected’

Sat Jun 20, 2015 2:41 pm

Hopefully the dealer will go straight to a full replacement of your wiring harness including the J1772 socket (Charge port) to the battery.

Let us know!

BusyB
Posts: 3
Joined: Wed Jun 17, 2015 5:40 pm

Re: Error message: Charger Cable Connected’

Sat Jun 20, 2015 2:48 pm

Finally got the car back from the dealer on Thursday. Everything seems to be working find now.

ecsgabe
Posts: 1
Joined: Tue Nov 01, 2022 2:18 pm

Re: Error message: Charger Cable Connected’

Tue Nov 01, 2022 2:22 pm

Dear BusyB. What was the solution to the problem? This is the problem with my car now. The service can't fix it.

Return to “Technical Discussions”