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 Post subject: Re: Motor whining, needs replacement
PostPosted: Tue Jun 05, 2018 3:38 pm 
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Joined: Thu Dec 11, 2014 9:12 am
Posts: 743
snowds,

Four months is outrageous. Mercedes should extend the warranty for at least the amount of time they had the car if not a full extra year!

One month sounds better but still there is the principal. Definitely write to the German CEO and let them know that this is no way to treat one of their double customer who is helping them learn at our expense.

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Jeff in NYC
MB '17 B250e; MB '06 E500W; MB '81 380SL


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 Post subject: Re: Motor whining, needs replacement
PostPosted: Tue Jun 05, 2018 8:34 pm 
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Joined: Mon Jul 21, 2014 5:26 pm
Posts: 416
Our car is a fine car but Mercedes has discontinued it. As such the parts come from Germany. My car was out of service for 2 months waiting for a part. Mercedes has an obligation to support it but it takes a long time.

I rad out of the State Farm loaner money so the dealer gave me a C100 loaner. It seems that Mercedes will give you an ICE loaner. It was the first time in several years I had to buy gas! They fulfill the warranty but you need to be prepared to wait.

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2014 Cirrus White B Class (Totaled)
2016 Urano Gray eGolf
I loved the VW but it was too hard to get into for my aged body.
I am back to another 2017 Cirrus White B250e
Blind Spot Assist, Performance 3 and Sahara Beige interier


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