Thank you for responding, I will try pounding, but I can’t even pull it all the way out either. You are saying that both your back headrests can come completely out as well as push all the way down? I just want some back up when I go back to the dealership.
I have owned my B-class for a little over a year now and the back seat passenger side headrest has never gone all the way down. When I took it in for the 20,000 mile service a couple weeks ago I asked to have that fixed and was told that it is not meant to go all the way down. That doesn’t sit...