FordAnglia
Well-known member
- Joined
- Jul 30, 2019
- Messages
- 185
My B250e was in for it's first service over the weekend. Nothing wrong with the vehicle, but I wanted to renew the infamous "Battery Certification" to maintain the warranty. The in-vehicle service reminder is stuck at "B Service 365 days" - and this never changes. There is a bug (or dealer inattention) that stops this count down, so I have no idea when a service is/was required.
We booked an appointment, and everything went very well, until it rained yesterday. Along the way we found out that this 2017 vehicle former lease was not serviced prior to the sale to me (end of July 2019 at 9,800 miles) because the lease was to run until October 2019.
As my first visit to an MB dealer for service I was suitably impressed by the staff and process, there were three lanes of MB cars in for service, so I appreciate that they got the work done as promised, and didn't keep us waiting too long for drop off and later pick up.
I'm pleased to report here that there was zero cost to me, as the 20k mile service was covered by the pre-paid (and discounted) warranty I purchased from MB at the vehicle sale.
So why only four stars, your ask?
Well, two glitches that will need a second visit to the MB service department this week. Firstly, there is a "Software Update" for the B250e that didn't come out until December 3 (today) It is estimated to require one hour and I qualify for a service loan (if needed)
Secondly, the newly replaced driver side wiper blade is broken. First time we've had rain for a while, and it doesn't contact the glass in the middle section. I tried to fix it, but the blade edge is mangled. I guess MB techs don't check their work...
Here's the paperwork so you can see exactly how the battery test and 20k miles service is written up.
To Be Continued (This Forum only allows two PIX attachments)
Peter,
We booked an appointment, and everything went very well, until it rained yesterday. Along the way we found out that this 2017 vehicle former lease was not serviced prior to the sale to me (end of July 2019 at 9,800 miles) because the lease was to run until October 2019.
As my first visit to an MB dealer for service I was suitably impressed by the staff and process, there were three lanes of MB cars in for service, so I appreciate that they got the work done as promised, and didn't keep us waiting too long for drop off and later pick up.
I'm pleased to report here that there was zero cost to me, as the 20k mile service was covered by the pre-paid (and discounted) warranty I purchased from MB at the vehicle sale.
So why only four stars, your ask?
Well, two glitches that will need a second visit to the MB service department this week. Firstly, there is a "Software Update" for the B250e that didn't come out until December 3 (today) It is estimated to require one hour and I qualify for a service loan (if needed)
Secondly, the newly replaced driver side wiper blade is broken. First time we've had rain for a while, and it doesn't contact the glass in the middle section. I tried to fix it, but the blade edge is mangled. I guess MB techs don't check their work...
Here's the paperwork so you can see exactly how the battery test and 20k miles service is written up.
To Be Continued (This Forum only allows two PIX attachments)
Peter,
